At Timeless Life Treasures, we take great pride in the quality and craftsmanship of our jewelry. If for any reason you are not completely satisfied with your purchase, we are happy to assist with a return or exchange under the following policy:
Returns & Exchanges
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Returns are accepted within 30 days of the original purchase date for a full refund to the original form of payment.
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Items must be unworn, in original condition, and accompanied by the original packaging and receipt.
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After 30 days, returns will be accepted for store credit only.
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Store credit does not expire and can be used at any time on future purchases.
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Non-Returnable Items
For hygiene and safety reasons, certain items may be final sale and not eligible for return, including:
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Custom or personalized jewelry
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Items marked as "Final Sale" at the time of purchase
Return Process
To initiate a return, please contact us at hello@timelesslifetreasures.com, call (978) 745-8563, or visit us in-store. If returning by mail, please ensure the item is securely packaged and trackable.
Note: We are not responsible for lost or damaged items during return shipping.